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EVENT DETAILS

When is Africa vs West Indies?

Saturday, January 2 at 4:30 PM and 8:45 PM:
Toronto Pavilion Theatre, Toronto
190 Railside Road

Sunday, January 3 at 7:45 PM:
Dreams Convention Centre, Brampton
75 Hedgedale Rd

Where is Africa vs West Indies?

Saturday, January 2 at 4:30 PM and 8:45 PM:
Toronto Pavilion Theatre, Toronto
190 Railside Road

Sunday, January 3 at 7:45 PM:
Dreams Convention Centre, Brampton
75 Hedgedale Rd

Who are the performers?

Performers are announced as the show approaches. The latest lineup and any changes are posted at www.JuiceComedyToronto.com. Surprise guests may not be announced until show week.

Is the show the same in every city?

The cast and running order are generally very similar, but a JUICE Comedy experience is unique and spontaneous, so each performance may differ.

How long is the show?

Typically 120-180 minutes, including an intermission if applicable.

What time should I arrive?

Doors generally open about one hour before showtime, but times vary. Ticket holders receive details approximately 24 hours before their performance.

Is this show suitable for children?

The show features mature, adult-oriented comedy. Guests under 19 must be accompanied by a parent or guardian. Alcohol is served only to patrons of legal drinking age.

What if my show is postponed or rescheduled?

Check the official announcement. Email info@JuiceComedyToronto.com with your original order number to confirm ticket validity.

How can I contact JUICE Comedy Toronto Customer Service?

You can reach us by email at info@juicecomedytoronto.com or by phone at (647) 930-0851.

TICKETS & SEATING

Where can I buy tickets?

Visit JuiceComedyToronto.com and select your city and performance.

Can I use my ticket for any of the shows?

No. Each ticket is valid only for the date, performance, location and seat printed on it. Buy a separate ticket for each performance.

Can I choose my seats?

Yes. Select available seats during checkout and review before paying.

Are ticket prices the same at every show?

Not necessarily. Prices vary by seat, venue and benefits, although ranges are generally similar.

What is included with VIP tickets?

VIP tickets are located in premium seating areas. They include complimentary parking, entry through VIP gate and/or line bypass. They often include additional VIP perks announced leading up to the show in an email sent directly to VIP ticket holders.

Can I buy tickets at the door?

Limited tickets may be available if the show has not sold out. Advance online purchase is strongly recommended.

Can I buy tickets for more than one show?

Yes, but each performance requires its own ticket; different shows will require separate transactions.

Are tickets refundable or exchangeable?

All ticket sales are final and non-refundable. Tickets are transferable to another person. Exchanges between performances or seats are not guaranteed. Email info@JuiceComedyToronto.com to submit a request.

Can I transfer my ticket to someone else?

Yes. Forward the ticket by email, or request reissue in another person's name by emailing info@JuiceComedyToronto.com with your order details.

Can I change seats or upgrade to VIP?

Requests may be considered subject to availability, but are not guaranteed. Email info@JuiceComedyToronto.com.

Can I purchase tickets over the phone?

Tickets are purchased exclusively online. Our phone service can text you the ticket link for your selected show.

Can I buy tickets as a gift?

Yes. Tickets are transferable. Email info@JuiceComedyToronto.com to request a ticket reissue in another person's name.

Can I sit with friends who purchased separately?

Adjacent seats depend on availability. Email info@JuiceComedyToronto.com with both order numbers to request assistance.

Is the show sold out?

Currently, there are tickets for all shows. For detailed ticket information and available seating, visit JuiceComedyToronto.com.

Are there tickets available?

Currently, there are tickets for all shows. For detailed ticket information and available seating, visit JuiceComedyToronto.com.

DISCOUNTS & CHECKOUT

Where do I enter my discount code?

On the payment page before completing your purchase.

Why is my discount code not working?

Check spelling, eligibility and promotional dates. If the problem continues, email info@JuiceComedyToronto.com before paying.

Can a discount be applied after I have paid?

No. Discounts cannot be applied retroactively. Verify the code and total before paying.

Why is the discount different from what I expected?

Promotions and eligible ticket types vary. Check the current offer and final total; contact info@JuiceComedyToronto.com before paying if incorrect.

Why is the event asking for a password?

Pages may be password protected before tickets go on sale. The requirement is removed when public sales begin.

What should I do if the checkout is not working?

Reload or clear browser cache and cookies. If errors persist, email info@JuiceComedyToronto.com. If your card may have been charged, do not buy again until your order is checked.

I signed up but never received my discount code. What should I do?

Check your spam and promotions folders. If the code is missing, email info@JuiceComedyToronto.com. You can also try signing up again at juicecomedytoronto.com/afwi/signup/

Why can't I select Canada or see payment fields at checkout?

Try another browser or device. If the issue persists, email info@JuiceComedyToronto.com with the event and error details.

My payment was declined. What should I do?

Check your payment information or contact your bank. If a charge appears, verify the order before trying again.

Do you offer group discounts?

For group rates and discounts, please contact info@JuiceComedyToronto.com.

ORDERS & DELIVERY

I paid but have not received my tickets. What should I do?

Tickets are normally emailed immediately after purchase unless stated otherwise. Check inbox and spam, and confirm the purchasing email. After 30 minutes, email info@JuiceComedyToronto.com with your order details.

Do I need to print my ticket?

No. Display the barcode on your phone; printing is optional.

I entered the wrong email address. Can it be corrected?

Email info@JuiceComedyToronto.com with your order details and correct address for an update and reissue request.

What if I bought tickets for the wrong city, time or quantity?

Tickets are non-refundable and exchanges are not guaranteed. Email info@JuiceComedyToronto.com promptly with your order details to verify if a change request can be accommodated.

What if someone is sitting in my assigned seat?

First, please re-download your ticket to ensure it is the most updated version and check any discrepancies. Then ask an usher for help.

My card was charged but checkout showed an error. Did my order go through?

Do not purchase again until the transaction is checked. Email info@JuiceComedyToronto.com with your order details.

I think I was charged twice. What should I do?

Email info@JuiceComedyToronto.com with your order number and the dates and amounts of the charges. Do not send card details.

I transferred my ticket but the recipient hasn't received it. What should I do?

Ask the recipient to check spam. If still missing, email info@JuiceComedyToronto.com with your order details.

VENUE & ACCESSIBILITY

Is parking available?

Paid parking is available on-site. Details and VIP inclusions vary; check your pre-show email for venue-specific instructions.

Will food and drinks be available?

Food vendors will offer a full menu and multiple licensed bars are available. Outside food and drinks are not permitted.

Is the venue wheelchair accessible?

Accessible seating can be accommodated. Email info@JuiceComedyToronto.com before selecting seats to confirm arrangements.

Will there be security?

Yes. Professional security is on-site; guests may be searched and prohibited items are not permitted.

Prohibited items include, but are not limited to:

  • Weapons
  • Outside alcohol
  • Illegal drugs
  • Laser pointers or disruptive devices
  • Recording equipment
Can I take photos or record the show?

Professional media photography and videography require written consent and/or a purchased media pass. Email info@JuiceComedyToronto.com.

Who do I contact about lost property?

Contact the venue or email info@juicecomedytoronto.com.

Toronto Pavilion: (647) 204-4969
Dreams Convention Centre: (905) 451-1500

Is food permitted in the auditorium?

The Brampton venue allows food in the auditorium. The Toronto venue allows drinks in the auditorium and food is permitted in the lobby only.

STILL HAVE QUESTIONS?

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